A group of volunteer patients, carers and surgery staff who meet regularly to discuss and support the running of the surgery.
The aim of the PPG is to establish and embed an effective relationship between the organisation team and the patient population, communicating patient experience, concerns, suggestions, comments and compliments in an objective manner.
The PPG will work collaboratively with the organisation, on behalf of the patient population, ensuring the services of the organisation meet the needs and wishes of the patient group.
The organisation agrees to work collaboratively with the PPG on behalf of the patient population ensuring the members listen to feedback, concerns, suggestions, comments and compliments in an objective manner, taking the necessary action to improve services where applicable.
PPG members will act as the information conduit between the organisation and the organisation population and the wider community, ensuring that all parties are aware of any issues or initiatives which affect or are likely to affect patients.
Join our Patient Participation Group
All registered patients are able to join our Patient Participation Group. People of all genders, ages, ethnicities, and those with health conditions and disabilities are encouraged to join.
Members should as far as possible, be representative of the surgery population.
To join:
- fill out a Patient Participation Group registration form
- email londonrs.ppg.lrs@nhs.net