Practice Management Team
Taya Cleghorn – Finance, estates and operations
Kirstin Frost – Quality, safety and performance
Kate Brown – Deputy Practice Manager
Anna Gudgin – Prescriptions Manager
Amy Anzivino – Patient Support Team Manager
Patient Support Team
- Patient Support Team Advisors
- Medical PA
- Medical Secretary
- Medical Coder
- Administrator
Administration
Our administration team are responsible for the smooth running of the practice in general, in particular the reception area. They facilitate patients accessing the clinical care we provide as a surgery and is most cases are your first contact with the surgery. They support our GPs and nurses, provide an important link to the community and are always available to support our patients when called upon.
Patient Support Team
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.