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London Road Surgery

(Dr J Kedward and Partners)

NHS
London Road
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Tel
01234 266851 or 01234 266866

Fax
01234 363998

84 – 86 London Road
Bedford
MK42 0NT

CQC Inspected and Rated
Good

We are currently CLOSED.

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Practice Information

  • Latest News

    Christmas and New Years 2019 Opening Hours
  • Latest News

    Stay Well This Winter
  • Latest News

    Bedford AgeUK - Get Set for Winter
  • Latest News

    Bedford Pharmacies Bank Holiday Hours
  • Latest News

    When we will be closed for staff training
  • Latest News

    What Would You Do?
  • Latest News

    How to manage your Hay Fever
  • Latest News

    Bank Holiday Closing Dates
  • Cervical Screening Campaign

    Cervical Screening can stop cancer before it starts. Don't ignore your cervical screening invite. If you missed your last one, book an appointment with us today.
  • Latest News

    Cervical Screening Campaign
  • Car Park at Elstow Medical Centre

    The car park at Elstow Medical Centre will not be available on Tuesday 5th March, please find alternative parking before setting off on your journey.
  • Latest News

    Patient Experience Surgery Results
  • Patient Survey

    You can complete the Patient Survey online; it should only take a few minutes of your time and will help the practice collect honest feedback about our services.
  • Shingles Vaccination Info

    Learn more about who is eligible for the Shingles Vaccination.
  • Latest News

    Heads Up - Helping Men Stay Happy
  • We're here for you, for longer - GP Extended Access Service

    From 1st September ’18 routine pre-booked GP and Nurse appointments will be available in the evenings and at weekends.
  • Latest News

    Parking at London Road Surgery
  • Latest News

    MMR Vaccines for Young People
  • Latest News

    How to order repeat prescription online - Video tutorial
  • Telephone Numbers Merged for the Surgery

    You can now call either 01234 266866 or 01234 266851 for all queries to the surgery.
  • Clapham Road Patients

    Dr Kedward and Partners welcomes their new patients from Clapham Road Surgery.
  • Latest News

    Patient Survey 2018
  • New Patients

    We make it easy to register you and your family.
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Friends & Family Test

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Digital Practice Help

Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

  • Get answers to their questions
  • Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

  • Appointment requests
  • Appointment Cancellation
  • Ask the Doctor a question
  • Ask the Practice a question
  • Repeat Prescription requests
  • Help with medications
  • Request test results
  • Request sick notes

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

  • Asthma
  • Diabetes
  • Epilepsy
  • Smoking
  • Mental Health
  • Alcohol
  • Blood Pressure

Find the forms that you need:

  • New Patient registration
  • Change of details
  • Register for online services

Give feedback to the Practice:

  • Feedback and Complaints
  • Friends and Family Test

Get advice on common conditions:

  • Services offered by your GP Practice such a travel services.
  • Health services and health support groups in your area.
  • Help from NHS Choices regarding your condition.

Frequently Asked Questions

How do I make a request to my Practice?

  • To make a request to your Practice select the service that you require.
  • You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
  • The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response.  This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

  • The pages you visit
  • How long you use the site
  • How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date.  The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

Home
Get Help
Online Requests
Translate
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London Road Surgery

(Dr J Kedward and Partners)

Online Requests

SystmOnline – Online Services

  • Order your repeat prescriptions
  • Make an appointment
  • Cancel an appointment
  • Change your contact details
  • View your medical record
  • Register for Online Services

Health Reviews and Assessments

  • Alcohol Consumption Review
  • Asthma Review
  • Blood Pressure Review
  • Breathlessness Review
  • Epilepsy Review
  • Medication Review
  • Patient Health Questionnaire (PHQ-9)
  • Smoking Review
  • Male Urinary Tract (IPSS)
  • Oxford Knee Score
  • Oxford Hip Score
  • Travel Risk Assessment
  • Contraceptive Pill Review
  • COPD Assessment
  • Hypothyroid Self Assessment

Contacting the Practice

  • Ask a Doctor a Question
  • Ask Reception a Question
  • Ask a Nurse a Question
  • Ask the Practice a Question
  • Contact the Practice
  • Feedback
  • Prescription Question
  • Cancel an Appointment

Requests

  • Referral Request
  • Test Results Request
  • Requesting an additional Sick / Fit Note
  • Doctor’s Sick / Fit Note for more than 7 days
  • Self Certification Sick / Fit Note for less than 7 days

Track

  • Track a Referral

Your Details

  • New Patient Registration

  • Patient Participation/Reference Group Registration
  • Change of Personal Details
  • Summary Care Record Opt Out
  • Register a Carer

Synchronisation

  • Long Term Condition Synchronisation
NHS
Phone

Tel
01234 266851 or 01234 266866

Fax
01234 363998

Location

84 – 86 London Road Bedford MK42 0NT

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