We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families. We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences.

If you wish to provide us some positive feedback that can be shared with our wider team, please email – londonrs.complaints@nhs.net if you wish to make a compliant please review our attached policy and complaints leaflet we endeavour to get back to you as soon as possible.

• Complaints Policy
• Complaint Leaflet